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Who We Are: PocketAngler is a fishing booking platform connecting anglers with fisheries across the UK and Ireland. The service is operated by Pocket Angler Ltd, a company registered in Northern Ireland under company number NI676702, with its registered office at The Innovation Centre, Catalyst, Bay Road, Derry / Londonderry, BT48 7TG. Pocket Angler Ltd is the data controller responsible for your personal information. For privacy enquiries, contact privacy@pocketangler.net.

Data We Collect: To register, you provide an email address and password. After registration we redirect you to your profile and prompt you to complete it. Before you can make a booking or join a membership, the following profile details are required: first and last name, date of birth, phone number, and postal address (line 1, town, postal code and country). Date of birth is collected to verify age eligibility for tickets, memberships and certain fisheries' rules. Beyond profile data we additionally process: booking details, payment information (handled by Stripe), catch reports (optional — may include species, weights, photos and approximate location), device push notification tokens (if you grant permission), and usage data. If you operate a fishery, we also collect business information, bank details (via Stripe Connect onboarding) and staff account details.

Device Permissions: PocketAngler may request access to certain device features. All permissions are optional and can be revoked at any time through your device settings.

• Push Notifications: We use Firebase Cloud Messaging (FCM) to send transactional notifications about your account — cart-expiry reminders, booking confirmations and updates, and important service announcements. When you grant notification permission we store a unique device token to deliver messages; tokens are automatically removed when they become invalid. We do not use push notifications for marketing or advertising. You can disable notifications at any time in your device settings.
• Camera & Photo Library: Camera and photo-library access is requested only when you choose to upload a catch photo. Photos are uploaded to our secure storage and associated with your catch record. We do not access the camera in the background and no images are collected without your explicit action.
• Location (Geolocation): We request your device location to help you find nearby fisheries, show your position on fishery maps, and provide directions. Location is used in real time and is not persisted to our servers or shared with other users, fishery operators or third parties. Background location is not used.

How We Use Your Data & Our Lawful Basis (UK GDPR Art. 6):

• Providing the booking service, payments, PA+ subscriptions: performance of a contract (Art. 6(1)(b)).
• Transactional emails and push notifications (booking confirmations, password resets, cart-expiry reminders, membership lifecycle): performance of a contract / legitimate interests.
• Advertising cookies and personalised ads via Google AdSense: your consent (Art. 6(1)(a)), captured via the cookie banner — you can withdraw consent at any time.
• Fishery-to-customer messages sent through the platform by a fishery you have booked with or are a member of: legitimate interests / soft opt-in under PECR Reg 22. Every such message contains an unsubscribe link.
• Fraud prevention, security logging, abuse detection: legitimate interests (Art. 6(1)(f)).
• Tax, accounting and statutory record-keeping (HMRC / Revenue Commissioners): legal obligation (Art. 6(1)(c)).

Server & Request Logs: Our servers automatically record IP address, user-agent, request path and timestamps for security, fraud prevention and abuse detection. These logs are processed under legitimate interests and held in Google Cloud Logging for up to 30 days in the standard log bucket (and up to 400 days in the audit log bucket). We do not use these logs for marketing or profiling.

Data Sharing: We do not sell your personal data. We share with the following categories of recipient:

• Fishery operators — booking and membership information for fisheries you book or join. Fisheries are separate data controllers in respect of their own customer relationship with you.
• Stripe Payments Europe Ltd / Stripe, Inc. — payment processing, payouts to fisheries (Stripe Connect), fraud prevention.
• Google Ireland Ltd / Google LLC — hosting and platform services (Firebase Hosting, Cloud Functions, Cloud Firestore, Cloud Storage, Cloud Logging), Firebase Authentication, Firebase Cloud Messaging, Google Maps. With your consent: Google AdSense, Google Analytics and Google Tag Manager.
• Twilio Inc. (SendGrid) — transactional email delivery, accessed via the Firebase firestore-send-email extension. Emails are briefly queued in our Firestore outbox collection before delivery.
• OpenWeather Ltd — weather telemetry; receives the approximate location of the area you are viewing.
• Marea — tide telemetry; receives the approximate location of the area you are viewing.
• Law-enforcement and regulatory bodies — only where required by law (e.g. valid court order or statutory request).

International Transfers: Some of our processors (notably Stripe, Google and Twilio/SendGrid) are based outside the UK and EEA, principally in the United States. Where personal data is transferred to such countries, transfers are made under appropriate safeguards: the UK International Data Transfer Agreement (IDTA) or UK Addendum to the EU Standard Contractual Clauses (SCCs) for UK transfers, the EU Standard Contractual Clauses for EU transfers, and — where the relevant processor is certified — the UK Extension to the EU–US Data Privacy Framework and the EU–US Data Privacy Framework.

Data Retention: We keep personal data only as long as necessary for the purposes set out above.

• Account data: for the lifetime of your account and up to 2 years after closure (to handle disputes, chargebacks and re-activation requests).
• Booking and payment records: up to 7 years, to meet HMRC and Revenue Commissioners record-keeping obligations.
• Server / request logs: up to 30 days (up to 400 days for audit logs).
• Outbox / queued emails: documents are auto-purged on successful delivery.

Children's Data: PocketAngler is not intended for users under the age of 16. We do not knowingly collect personal data from children under 16. If you believe a child has provided us with personal data, please contact privacy@pocketangler.net and we will delete it.

Marketing Communications: We do not send our own marketing emails or marketing push notifications. Fisheries you have booked with or hold a membership at may send service messages and offers through the platform; every such email contains an unsubscribe link that opts you out of further messages from that fishery.

Automated Decision-Making: We do not use your personal data for automated decision-making or profiling that produces legal or similarly significant effects.

Your Rights (UK GDPR & Irish Data Protection Act 2018): You have the right to access, rectify, erase, restrict processing, port, and object to processing of your personal data, and to withdraw consent at any time (without affecting the lawfulness of processing before withdrawal). To exercise these rights, contact privacy@pocketangler.net. We will respond within one month.

Security: We use HTTPS encryption in transit, encryption at rest provided by Google Cloud, hashed passwords (bcrypt), CSRF protection on all state-changing requests, code review prior to release, and PCI-DSS compliant payment processing via Stripe.

Complaints: If you are unhappy with how we have handled your personal data you can lodge a complaint with the supervisory authority for your country of residence:

• United Kingdom: Information Commissioner's Office — ico.org.uk.
• Republic of Ireland: Data Protection Commission — dataprotection.ie.

Governing Law: This Privacy Policy is governed by the laws of Northern Ireland. This does not affect any mandatory data-protection or consumer-protection rights available to you in your country of residence, including the protections of Irish data-protection law for residents of the Republic of Ireland.

Acceptance: By using PocketAngler, you agree to these terms. If you don't agree, please don't use our services.

Account Responsibilities: You're responsible for maintaining the security of your account and all activities under it. Use a strong password and notify us immediately of any unauthorised access.

Booking Terms: Bookings are subject to fishery-specific terms and conditions. Cancellation policies vary by venue. PocketAngler facilitates bookings but the contract is between you and the fishery.

Payments: All payments are processed securely via Stripe. Prices are displayed in pounds sterling (GBP) for venues in Great Britain and in euro (EUR) for venues in the Republic of Ireland. When you book a ticket, PocketAngler adds a booking fee (2.5% + 20p per transaction) on top of the fishery's ticket price. This fee is charged by PocketAngler for operating the booking platform and is shown to you before you pay. The booking fee is non-refundable. Refunds of the ticket price itself are subject to the individual fishery's cancellation policy; the PocketAngler booking fee is retained regardless of any ticket refund.

Acceptable Use: Don't misuse our services, attempt to access unauthorised areas, submit false information, harass other users, or use the platform for any unlawful purpose.

For Fishery Operators: If you list a fishery on PocketAngler, your relationship with us is also governed by our separate Fishery Operator Agreement, which sets out commission, payouts, refund processing and other commercial terms.

PA+ Subscription: Optional paid subscriptions are governed by the separate Subscriptions & Fees section below.

Limitation of Liability: PocketAngler provides a booking platform. We are not liable for issues at fisheries, weather conditions, fishing outcomes, or disputes between anglers and fisheries.

Changes: We may update these terms from time to time. The "Last updated" date at the bottom of this page shows when the current version came into effect. Continued use of the platform after that date constitutes acceptance of the updated terms. Material changes that affect paid PA+ subscriptions will additionally be notified to active subscribers in advance.

Who Provides These Services: PocketAngler is operated by Pocket Angler Ltd, a company registered in Northern Ireland under company number NI676702, with its registered office at The Innovation Centre, Catalyst, Bay Road, Derry / Londonderry, BT48 7TG. For questions about these terms, contact terms@pocketangler.net.

Governing Law: These terms are governed by the laws of Northern Ireland, and any disputes are subject to the exclusive jurisdiction of the courts of Northern Ireland. This does not affect any mandatory consumer-protection rights available to you in your country of residence, including, for customers in the Republic of Ireland, the protections of Irish consumer law.

PA+ Subscription: PA+ is an optional paid subscription for anglers that provides a larger dashboard (up to 30 widgets) and removes adverts. PA+ is offered on a monthly plan (£2.99/month) or an annual plan (£29.90/year), charged via Stripe.

Automatic Renewal: Your subscription renews automatically at the end of each billing period (monthly or yearly) using your saved payment method, and continues until you cancel. We will charge the then-current price for your plan on each renewal. If we change the price of an existing plan, we will notify active subscribers in advance and you may cancel before the new price takes effect.

Cancelling: You can cancel at any time from your PA+ Subscription page. When you cancel, your PA+ benefits remain active until the end of your current paid period, after which your dashboard returns to the standard limit and adverts resume. No refund is given for the unused remainder of a billing period (see your cancellation right below).

Your Cancellation Right: Because PA+ is a digital service that begins immediately, when you subscribe you ask us to start the service straight away and acknowledge that you lose the statutory 14-day right to cancel for a refund once the service has begun. This does not affect your right to cancel future renewals at any time as described above.

Failed Payments: If a renewal payment fails, we will retry and notify you. Your PA+ benefits may be suspended until payment is successfully taken; persistent failure may result in cancellation of the subscription.

Strictly Necessary Cookies: Required for the platform to function. These cannot be disabled.

• Session cookie (__session): keeps you logged in and maintains your shopping cart. Expires after 5 days.
• CSRF token: protects against cross-site request forgery attacks on form submissions. Expires after 30 minutes.

Functional Storage (Browser): We use your browser's local storage for features that improve your experience. This data stays on your device — it is not sent to our servers (except where you explicitly sync it, e.g. dashboard widgets) and is not shared with third parties. The items we store include:

• Cookie banner choice (PKT:cookie-consent): remembers whether you accepted or rejected advertising cookies.
• Push notification permission (pa-push-permission): caches your in-app permission choice.
• Display preferences: measurement units for the dashboard, river levels, tides and temperature; per-widget time range; dashboard edit-mode flag.
• Dashboard widgets (dashboardWidgets and related cache/sync keys): your pinned telemetry widgets (river levels, tides, weather). These are synced to your account so they follow you across devices.
• Offline catch queue (pkt.catches-queue): catch reports you log while offline, with any photos cached locally (pkt.catch-photos-*). These are uploaded automatically when connectivity returns and removed from local storage once delivered.
• Telemetry caching: recently-viewed river-level stations and a short-lived stations cache, to reduce repeat API calls.
• Fishery context (pa-fishery-switch): if you operate or manage multiple fisheries, remembers which one you are currently working in.
• TV pairing (tvToken): the auth token used when you pair a TV display with your account.
• Dismissed tips and UI hints: remembers which one-time tips you have closed so they don't reappear.
• Feature flags (PKT:feature:*): local flags used to enable / disable experimental features, including a service-worker disable switch.

Advertising Cookies (Consent Required): Google AdSense may set cookies to serve and measure advertisements. These cookies are only set if you give consent via the cookie banner, and include cookies such as _gads, IDE and ANID. PA+ subscribers do not see ads and these cookies are never set for them.

Analytics & Tag Manager (Consent Required): If you accept advertising cookies, Google Analytics 4 and Google Tag Manager may also load to measure usage of the site. Without consent, these tags are blocked via Google Consent Mode v2.

Third-Party Cookies (Payments): Our payment processor (Stripe) may set cookies for fraud prevention and security during checkout. These are strictly necessary for payment processing and are governed by Stripe's privacy policy.

Managing Your Preferences: When you first visit PocketAngler, a consent banner asks you to accept or reject advertising cookies. The banner currently offers a single accept-or-reject choice; we plan to introduce more granular controls (separate analytics and advertising toggles) in a future release. You can change your decision at any time using the button below — clicking it clears your saved choice and reloads the page so the banner reappears.

For the full list of third parties that may process your personal data, see the Privacy Policy above.

Manage Cookie Preferences

Who This Applies To: This Fishery Operator Agreement governs your use of PocketAngler as a fishery operator listing tickets, memberships or other services on the platform. It is in addition to (and forms part of) the Terms of Service.

Listing Your Fishery: You agree to provide accurate and up-to-date information about your fishery, including location, species, ticket types, prices, season dates and any rules. You must honour confirmed bookings and memberships sold through the platform, and you must comply with all applicable laws and regulations (including fishing licences, health & safety, environmental and tax obligations).

Commission — Anglers Pay the Booking Fee, You Pay Commission: Anglers are charged a booking fee (2.5% + 20p per transaction) on top of your ticket price. That booking fee goes to PocketAngler. From the ticket price itself, PocketAngler retains a progressive commission based on your annual online revenue:

• 4% on the first £10,000 of annual online revenue (€0–€12,000 for euro venues)
• 6% on £10,001–£50,000 (€12,001–€60,000)
• 8% on £50,001–£100,000 (€60,001–€120,000)
• 10% on revenue above £100,000 (€120,000+)

Commission is calculated per transaction using the applicable band(s) for your current year-to-date online revenue.

Offline Sales Allowance: You may continue to sell tickets offline (cash, bank transfer, etc.) and record them on the platform. Each year you receive a free offline allowance of £500 / €500 plus 20% of your year-to-date online revenue. Offline sales above that allowance inflate the thresholds at which you progress to lower commission bands; they are not charged commission directly.

Payouts via Stripe Connect: Online payments are processed and paid out through Stripe Connect. To accept online payments you must complete Stripe's onboarding (identity, business and bank details). Stripe's own terms apply to your Stripe account. Payouts, payout timing, and any holds are governed by Stripe.

Refunds & Cancellations: You set your own ticket cancellation policy and are responsible for processing refunds through the PocketAngler dashboard. When you issue a refund, PocketAngler charges a flat £2.00 refund-processing fee per refund to cover Stripe and platform costs. The angler's original booking fee is retained by PocketAngler regardless of any refund.

Customer Service: You are the contracting party for the fishing experience itself. You agree to handle angler queries about access, conditions on the day, and any on-site issues. PocketAngler will help mediate disputes but the underlying contract is between you and the angler.

Acceptable Use: Don't list fisheries you don't own or have authority to represent, don't misrepresent prices or availability, don't bypass the platform to take bookings outside Stripe in order to avoid commission, and don't use the platform for any unlawful purpose.

Suspension & Termination: You may close your account at any time. PocketAngler may suspend or terminate your listing for breach of this agreement, regulatory reasons, or repeated unresolved customer complaints. On termination, confirmed bookings up to that point must still be honoured.

Changes to This Agreement: We may update this agreement from time to time. The "Last updated" date at the bottom of this page shows when the current version came into effect. Continued use of the platform as an operator after that date constitutes acceptance. Changes that materially affect commission, fees or payouts will be notified to active operators in advance.

Governing Law: This Fishery Operator Agreement is governed by the laws of Northern Ireland, and any disputes are subject to the exclusive jurisdiction of the courts of Northern Ireland.